1. General Policy:
   a. By purchasing any services from our website, you agree to comply with the terms and conditions outlined in this service policy.
   b. Our services include attraction tickets, air tickets, hotels, restaurants, local specialties, tour guide services, airport transfer services, yacht rentals, desert safaris, and more.
   
   

2. Booking and Payment:
   a. All services must be booked and paid for in advance through our website or authorized agents.
   b. Payments can be made using accepted credit/debit cards, online payment systems, or other methods specified on our website.
   c. Prices are displayed in the local currency or as specified during the booking process.
   
   

3. Attraction Tickets:
   a. Attraction tickets are generally non-refundable unless otherwise stated.
   b. In the event of a cancellation due to unforeseen circumstances, such as natural disasters or attraction closure, we will make every effort to provide an alternative solution, including rescheduling or issuing a voucher for future use.
   
   

4. Air Tickets:
   a. Air tickets are subject to the refund and cancellation policies of the respective airlines.
   b. We will assist you in processing refunds or changes as per the airline's policies, but any fees or charges imposed by the airline will be your responsibility.
   c. It is your responsibility to provide accurate passenger information during the booking process to avoid any issues or additional costs.
   
   

5. Hotels:
   a. Hotel bookings may have different cancellation policies, which will be clearly mentioned during the booking process.
   b. If you cancel within the allowed time frame, a refund may be provided as per the hotel's policy, minus any applicable cancellation fees.
   c. No-shows or late cancellations may result in charges equivalent to the total booking cost or a specified number of nights.
   
   

6. Restaurants:
   a. Restaurant reservations made through our website can generally be modified or canceled free of charge up to a specified time before the reserved time.
   b. Late cancellations or no-shows may result in charges imposed by the restaurant.
   
   

7. Local Specialties:
   a. Local specialty products, such as souvenirs or food items, are non-refundable due to their perishable or customized nature.
   
   

8. Tour Guide Services:
   a. Tour guide services may have different cancellation policies depending on the specific arrangements and availability of guides.
   b. Cancellations made within the allowed time frame may be eligible for a partial or full refund, as per the policy specified during the booking process.
   c. Late cancellations or no-shows may result in charges equivalent to the total cost of the tour guide service.
   
   

9. Airport Transfer Services:
   a. Airport transfer services are subject to specific terms and conditions, including cancellation and refund policies, which will be provided during the booking process.
   
   

10. Yacht Rentals:
    a. Yacht rentals may have different cancellation and refund policies depending on the specific arrangements and rental provider.
    b. Refunds, if applicable, will be processed according to the terms and conditions set by the specific provider.
    
    

11. Desert Safaris:
    a. Desert safari tours are subject to availability and weather conditions.
    b. Cancellations due to unforeseen circumstances, such as extreme weather or safety concerns, may result in rescheduling or issuing a voucher for future use.
    c. Refunds for desert safari tours will be provided as per the policy specified during the booking process, subject to any applicable cancellation fees.
    
    

12. Refund Processing:
    a. Refund requests for eligible services must be made in writing through our customer support channels, providing the necessary booking details.
    b. Refunds will be processed using the original payment method within a reasonable timeframe, subject to the terms and conditions of the specific service provider.
    
    

13. Changes and Modifications:
    a. Changes to bookings may be possible within the allowed time frame and subject to availability.
    b. Modification requests can be made through our website or by contacting our customer support.
    c. Any additional charges or fees resulting from changes or modifications will be your responsibility.
    
    

14. Disclaimer:
    a. We are not responsible for any loss, damage, injury, or inconvenience caused by third-party service providers or circumstances beyond our control, such as weather conditions, transportation delays, or unforeseen closures.
    
    

15. Policy Updates:
    a. We reserve the right to modify or update this service policy as necessary. Any changes will be effective immediately upon posting on our website.

Please note that this policy serves as a general guideline, and specific terms and conditions may apply to individual services. It is important for customers to review the detailed terms and conditions provided during the booking process for each service.